At CITGO Petroleum Corporation, we've always believed that great customer service is an integral part of any business plan. In fact, you are our most important customer.
It's imperative that you remain informed and knowledgeable of whom to contact for your various needs. So, we've put together this guide to connect you with the right resource and give you the answers you need to stay competitive and succeed.
Karl Schmidt
Vice President, Supply and Marketing
1-800-32-CITGO, ext. 6068
kschmid@citgo.com
Braden McElroy
General Manager, Lubricants
1-800-32-CITGO, ext. 4115
bmcelro@citgo.com
Corey VanDercook
Manager, Sales
Cell: 425-319-4079
cvande2@citgo.com
Bridget LaFollette
Manager, Lubricants Marketing and Pricing
1-800-32-CITGO, ext. 4235
blafoll@citgo.com
Product Helpline
1-800-248-4684
lubeshelp@citgo.com
LubeAlert Helpline
1-855-820-9561
Fax: 317-808-3751
custserv@eoilreports.com
Sandy Cowan
Grease Technology Manager
scowan@citgo.com
405-270-6255
Doug Rice
Sr. Product Specialist, Grease
drice@citgo.com
405-270-6225
Greg Lytle
Product Specialist, Grease
glytle@citgo.com
405-270-6294
Tobiah Isbell
Product Specialist, Grease
tisbell@citgo.com
405-270-6244
Abdul Maye
Manager, Lubricants Technology
amaye@citgo.com
832-486-5753
Julio Acosta
Product Specialist
Industrial Gear Lubes (e.g CITGO EP Compound, CITGEAR XCO, CITGEAR HT, CITGEAR EP) R&O Turbine Oil (e.g Pacemaker T, Pacemaker D) Bar & Chain, Koolblade, Blend Plant General Support
jacost1@citgo.com
832-486-4116
Steve Bowles
Sr. Product Specialist
Heavy Duty Engine Oils (e.g. CITGARD, includes mobile CNG/LNG type engine oil), Heavy Duty Driveline Lubes (except ATF & Tractor Hydraulic) (e.g. SynDurance All Seasons HD, Driveshift Synthetic TF, SynDurance Synthetic MTF, EMGARD MTF), Small Engine Oils (e.g. 2 stroke, 4 stroke SEO), Small Engine Gear Oils, Railroad Engine Oils, Railroad Journal Lube, Blend Plant General Support, Plant Blend Corrections
sbowles@citgo.com
832-486-4787
Hok-Mun Luke
Sr. Product Specialist
Passenger Car Motor Oils (e.g. SuperGard), Automatic Transmission Fluid, Power Steering Fluid, Stationary Natural Gas Engine Oils (e.g. Pacemaker GEO), Compressor Fluid (e.g CompressorGard), Plant Blend Corrections, Blend Plant General Support
hluke@citgo.com
832-483-4883
Matt Gerber
Sr. Product Specialist
Tractor Hydraulic Fluid, Industrial Hydraulic Oils (e.g. Synthetic Hydraulic Fluids, Press Oils, Elevator Oils), Paper Machine Oils, FR Fluids, ND General Purpose Oils, Clarion Lubricants, Blend Plant General Support, Plant Blend Corrections
mgerber@citgo.com
708-780-5923
Frank Hayes
Sr. Product Specialist
Automotive Gear Lubes, Industrial Gear Lubes (e.g. CITGO EP Compound, CITGEAR XCO),Functional Products, CITGO Hytherm Fluids, Rock Drill Oils, Cylinder Oils, Wireline Lubes, Metalworking Fluids, Quench Oils, LubeAlert Oil Condition Monitoring, Blend Plant General Support
fhayes@citgo.com
832-486-1519
Amber Fessler
Sr. Sector Manager
Commercial Trucking, Off Road, Agriculture, Railroad, Automotive, Small Engine OEM, Oil and Gas Industry, Industrial Engine OEM, VEKTOR Marketer Audits, Technical Service Requests, Scheduled Technical Seminars (e.g. Lube School), Webinar Training
afessle@citgo.com
832-486-5904
David Turner
Sr. Sector Manager
General Industrial, Industrial Processing, Industrial Hydraulic Systems, Petrochemical, Forestry, Food and Beverage Processing, Inland Marine, Environmental Lubes, Industrial Gear OEM, Marketer Product Repackaging Approval, VEKTOR Marketer Audits, Technical Service Requests
dturne3@citgo.com
832-486-4719
LaMeka Washington
Customer Experience Manager
1-800-32-CITGO, ext.4161
lwashin@citgo.com
Amanda Ramikissoon
VEKTOR
1-800-248-4015
Fax: 713-570-5436
VEKTOR@CITGO.COM
David Thomas
VEKTOR
1-800-248-4015
Fax: 713-570-5436
VEKTOR@CITGO.COM
James Jones
Regional Accounts
1-800-331-4068, option 1
Fax: 713-570-5436
ordermanagement@citgo.com
Mary Howard
Retail/Private Label Customers
1-800-432-4846, option 1
Fax: 713-570-5431
retail@citgo.com
Dana Taylor
Retail/Private Label Customers
1-800-432-4846, option 1
Fax: 713-570-5431
retail@citgo.com
Monica Herrera
National Accounts Customers/Direct Sales
1-800-554-4075, option 1
Fax: 713-570-5433
natlact@citgo.com/dirsales@citgo.com
Kelli Adams
National Accounts Customers
1-800-554-4075, option 1
Fax: 713-570-5433
natlact@citgo.com
David Fuentes
National Accounts Customers/ International Customers
1-800-554-4075, option 1 / 1-800-225-5319
Fax: 713-570-5435
natlact@citgo.com/lubeint@citgo.com
Su Karmaker
Customer Service Manager
1-800-331-4068, option 2
lubescs@citgo.com
Rusty Stroud
Customer Service Manager
1-800-331-4068, option 2
lubescs@citgo.com
Jeannette Ward
Lubricants Manufacturing Pilot
1-800-32-CITGO, ext. 4146
jward@citgo.com
Matt McGovern
Direct Sales Team Lead
Cell: 317-282-3908
mmcgove@citgo.com
Greg Withers
Sr. Account Manager, National Accounts
Cell: 618-616-6180
gwither@citgo.com
Kobie Wink
Sr. Account Manager, Direct Sales
Cell: 346-357-9673
kwink@citgo.com
Angela Kirby
Sr. Account Manager, Direct & OEM Grease Sales
Cell: 713-446-7499
akirby@citgo.com
Jake Wilhelm
Retail Sales Team Lead
Cell: 630-621-6438
jwilhel@citgo.com
Mark Miner
Sr. Account Manager, Retail Sales
Cell: 281-685-7174
mminer@citgo.com
Stacey Runyon
Sr. Account Manager, Retail Sales
Cell: 281-787-7259
ssmit13@citgo.com
Jason Miller
Manager, East Region
Cell: 980-309-8385
jmill18@citgo.com
Richard Alger
Sr. Account Manager
Cell: 860-202-5338
ralger@citgo.com
Tiffany Ashley
Sr. Account Manager
Cell: 386-276-6480
tashley@citgo.com
Clark Benfield
Sr. Account Manager
Cell: 704-828-2621
abenfie@citgo.com
Matthew Hoeffner
Sr. Account Manager
Cell: 989-294-9073
mhoeffn@citgo.com
Haley Koontz
Sr. Account Manager
Cell: 225-210-7156
hkoontz@citgo.com
Beth Lavender
Sr. Account Manager
Cell: 513-628-8431
elavend@citgo.com
Angela Porter
Sr. Account Manager
Cell: 941-241-9757
aporte1@citgo.com
Jesse Pasquarelli
Manager, West Region
Cell: 936-218-3017
jpasqua@citgo.com
Ingrid Bermudez
Inside Sales Manager
Cell: 346-302-1654
ibermud@citgo.com
Mike Boles
Sr. Account Manager
Cell: 309-530-0216
fboles@citgo.com
Jay Dupont
Sr. Account Manager
Cell: 619-201-0314
jdupon1@citgo.com
John Messinger
Sr. Account Manager
Cell: 970-599-2988
jmessin@citgo.com
Jamie Morford
Sr. Account Manager
Cell: 320-557-3464
jmorfor@citgo.com
Ryan Rueschhoff
Sr. Account Manager
Cell: 832-330-2113
rruesch@citgo.com
Seth Schroeder
Sr. Account Manager
Cell: 918-720-7504
sschroe@citgo.com
Ryan Silva
Sr. Account Manager
Cell: 210-322-0712
rsilva1@citgo.com
John "Marc" Vander Shailie
Sr. Account Manager
Cell: 509-433-6422
jvander@citgo.com
Kevin Hill
Lubricants Marketing Program Manager
1-800-32-CITGO, ext. 1789
khill1@citgo.com
Tina Watson
Lubricants Marketing Support Manager
(GFG, Rebates, BDF, Trade Shows)
1-800-32-CITGO, ext. 4449
awatson@citgo.com
Rosie Hoang
Lubricants Promotion Manager (Sponsorships, Social Media, Regional Advertising Support)
1-800-32-CITGO, ext. 4292
rhoang@citgo.com
Erica McDonald
Product Manager Industrial
1-800-32-CITGO, ext. 4105
emcdona@citgo.com
Brandon Thompson
Product Manager Heavy Duty
1-800-32-CITGO, ext. 5983
bthomp3@citgo.com
Vishal Patel
Lubricants Quality & Compliance Manager
1-800-32-CITGO, ext. 4036
vpatel1@citgo.com
Vacant
Sr Quality Assurance Specialist
Scott Riebel
Sr Lubes Compliance Specialist
1-800-32-CITGO, ext. 5964
sriebel@citgo.com